Contact Management (CRM)

Managing your contacts is essential but finding the ideal tool is different. Since using a tool takes discipline, you want a tool you like using. Microsoft Outlook has basics to get you started. Going beyond, you have the option of applications that run on your computer or online. With online, you get continual updates and the comfort of knowing your data is backed up (though doing your own backups is always wise).

The following products were used (not merely evaluated but used)

  • Prophet CRMoutlinks.gif plugin for Outlook: tied to desktop; not accessible remotely through corporate Citrix setup
  • FreeCRM Prooutlinks.gif: web-based but too cumbersome to use (felt like work); sending emails was a chore; issues syncing contacts with Outlook

After extensive analysis, Taxevity is switching to Batchbookoutlinks.gif, effective February 19, 2010. BatchBook runs online, feels friendly and gives great value. You can add To Do items by sending an email to your Batchbook. To associate an email with a client, send your message your normal way with a BCC (Blind Carbon Copy) to your BatchBook. Clients get added automatically.

Batchbook gives you a 30 day free trial (with a credit card). Search online for "batchbook promo code", and you might be able to double the evaluation period. You can also use the well-equipped free version for up to 200 clients indefinitely.

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